Legal
Privacy Policy
Effective date: January 2025 · Rebel By Gracie
Your privacy matters to us. This policy explains what personal information we collect, how we use it, and how we protect it.
Information We Collect
When you place an order or create an account, we collect personal information including your name, email address, phone number, delivery address, and payment details. We may also collect browsing data to improve your shopping experience.
How We Use Your Information
Your information is used to process and fulfill your orders, send order confirmations and shipping updates, respond to your enquiries, and improve our website and services. We may also use your email to share updates about new collections or exclusive offers — you can opt out at any time.
Sharing Your Information
We do not sell, trade or rent your personal information to third parties. We only share your details with trusted partners who help us operate our business — such as payment processors (Flutterwave) and delivery partners — strictly for the purpose of fulfilling your order.
Payment Security
All payments are processed through Flutterwave, a PCI-DSS compliant payment gateway. We do not store your card or bank details on our servers. Your payment information is encrypted and processed securely.
Cookies
Our website uses cookies to remember your cart, preferences, and browsing session. You can disable cookies in your browser settings, but this may affect certain features of the site.
Your Rights
You have the right to access, correct or request deletion of your personal data at any time. To exercise any of these rights, please contact us at hello@rebelbygracie.com and we will respond within 5 business days.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are kept for accounting and legal compliance purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Questions about your data?
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out.
hello@rebelbygracie.com